FAQs

  • Sign up online, and we’ll deliver a free welcome package to your door with everything you need to get started. You’ll receive text reminders on Sunday and Wednesday—simply reply ‘Yes’ if you’d like a pickup, and we’ll handle the rest.

  • No, you don’t need to be home for pickup and delivery. Just hang your personalized bag on your door before 8 AM on the scheduled day, and we’ll take care of the rest.

  • Pickups and deliveries are available on Mondays and Thursdays only. For example:

    • If you schedule a pickup on Sunday, we’ll collect your items Monday and deliver them Thursday.

    • If you schedule a pickup on Wednesday, we’ll collect your items Thursday and deliver them the following Monday.

  • You’ll receive a text reminder every Sunday and Wednesday. Simply reply ‘Yes’ by midnight to confirm a pickup for the next day.

  • No problem! If you don’t reply, we don’t schedule a pickup, and there’s no charge. No need to contact us when no service is needed.

  • As often or as little as you’d like. There are no obligations—schedule pickups only when you need them.

  • No, there’s no minimum. Schedule service for as much or as little as you need.

  • Yes! If you need pickups and deliveries on both days, you can request an extra bag from us at no charge to ensure your items are handled efficiently.

  • Yes, using our personalized bag ensures a smooth pickup and delivery process. If you need more than one bag or a replacement, we’re happy to provide you one at no extra charge.

  • Our pickup and delivery days are fixed on Mondays and Thursdays. For faster service, you can bring your items to our location for expedited in-person cleaning and pickup.

  • When you sign up, we’ll securely set up a card on file for your account. After we pick up your order, we’ll assess the items and charge your card based on what you’ve given us to clean. An invoice will be attached to your delivered clothes in the bag, so you can see exactly what you were charged for that order.

  • No, there are no hidden fees. We do not charge any monthly fees or require subscriptions. You only pay for the cleaning services based on the items you give us. Pickup and delivery are always free.

  • If you’d like to stop receiving text reminders or cancel the service entirely, simply reply ‘STOP’ to our messages. There are no charges or fees for cancelling our service at any time. You will not have to return the bag or door hook. No strings attached!

  • Yes, we provide dry cleaning services for businesses of all sizes, including uniform cleaning and bulk orders. Contact us to learn more about tailored solutions for your team.

  • Yes! Refer a friend, and both of you will receive a discount on your next order.

Have More Questions?

Call us at 470-496-7335

Ready to Start?